Privacy Policy
Last Updated: January 1st, 2025
1. Introduction
Welcome to Mesobey. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, access our website, or interact with our platform. By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
Personal Information You Provide: When you sign up, contact us, or use our services (e.g., booking event services or registering as a provider), we may collect personal details such as your name, email address, location, and payment information.
Automatic Information: We may automatically collect certain data about your device and usage (e.g., IP address, browser type, pages visited) to improve performance, troubleshoot issues, and enhance user experience.
Third-Party Integrations: If you choose to log in or connect via a social media account or another platform, we may receive certain profile information from these services.
3. How We Use Your Information
We use personal information to:
- Provide and personalize our services, including browsing service providers, making bookings, and communicating with you.
- Process payments, handle inquiries, and support customer service needs.
- Send updates, confirmations, and relevant offers (you can opt out of marketing communications at any time).
- Maintain and enhance the security, reliability, and performance of our platform.
4. Legal Bases for Processing (For EU/EEA Users)
For individuals in the European Union/EEA, we process personal data under the following legal bases:
- Contractual Necessity: To fulfill our obligations in providing requested services.
- Legitimate Interests: To improve user experience, maintain security, and develop our platform.
- Consent: Where required by law, for marketing or certain data uses.
- Legal Obligation: To comply with applicable laws and regulations.
5. Sharing Your Information
We share personal information only as necessary and consistent with this Privacy Policy, including:
- Service Providers: With trusted third parties who help us operate our platform, process payments, or perform analytics.
- Legal Compliance: To comply with laws, respond to lawful requests, or protect our rights and users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
We do not sell your personal information to third parties for their independent marketing purposes.
6. International Data Transfers
We operate globally. Your data may be transferred and stored on servers outside your home country. We take steps to ensure appropriate safeguards are in place, especially if transferring personal data from the EEA or other regions with specific data protection requirements.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once no longer needed, we securely delete or anonymize your information.
8. Security Measures
We implement technical and organizational measures to help protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is fully secure. Use our services at your own discretion.
9. Children’s Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us, and we will take appropriate steps to remove it.
10. Your Rights
European and Certain Other Jurisdictions: You may have the right to access, correct, delete, or object to certain uses of your personal information. To exercise your rights, please contact us at the email below.
Marketing Communications: You can opt out of marketing emails by following the unsubscribe link provided or contacting us directly.
11. Third-Party Links
Our platform may contain links to external sites not controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. If we make significant changes, we may notify you by email or a notice on our platform.
13. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please reach out to us at: support@mesobey.com.